Metamorfose Vertalingen has recently upgraded its quality certification from the Dutch NEN-EN 15038 standard for translation agencies to the international ISO 17100:2015 standard for translation services. ISO 17100:2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.
The certification signifies official approval of our quality control system, and confirms that our procedures and resources are suitable to ensure translation and editing services of excellent quality. In addition, the NEN certificate confirms that Metamorfose has set up its business processes in such a way as to ensure that the quality assurance procedures are actually used in practice.
These two crucial elements – solid quality assurance procedures and the guarantee that they are actually complied with – provide assurance to customers that Metamorfose does everything within its power to deliver high-quality translations and safeguard smooth service delivery processes.