Metamorfose Vertalingen B.V. recognises the importance of the proper management of your privacy-sensitive details, to ensure they are shielded from unauthorised access and cannot be used for purposes other than those you provided them for.
We will process and protect your personal data with all due care, at all times. We will deal with your personal data in a prudent manner and will comply with the relevant laws and legislation. This Privacy Statement is intended to inform you about the personal details that we process, about the measures we have taken to protect them and about your rights in connection with those details.
The purposes of collecting and processing personal data
Overall there are two types of situations in which you provide your own or a third party’s personal data to us: 1. When you request a quotation for translation services and 2. When you engage us to perform translation services.
We will only process your personal data for the purposes that come within the scope of your consent. Overall, those purposes can be generally described as ‘performing services’. We will not use your personal data for any other purpose, such as direct mailing campaigns or any other type of acquisition or advertising. In addition, we will not make your personal data available to any other party.
Ensuring protection of your personal data
To ensure proper protection of your personal data, our staff and internal and external translators are subject to specific privacy requirements. In addition, prior to their employment or before we do business with them, they are required to sign a confidentiality statement.
Beyond these written procedures we safeguard protection of your personal data by applying the need to know principle when executing your translation order. In practice, this means that access to your personal data will be limited to those individuals who are actually engaged in performing the translation job.
In the event of loss of your personal data, our staff members and external translators are required to report the incident to us without delay, allowing us to take measures for the purpose of limiting the potential consequences of the loss for you as the owner of the data (the ‘data subject’).
Your personal data – both in digital and hard copy formats (statements, copies of documents etc.) – are protected in compliance with the minimum statutory requirements. In addition, we will not keep your personal data for any longer than necessary to complete the assignment, unless in the event of a legal requirement to retain your details.
As soon as we no longer need your personal data for executing the assignment, we will either destroy them or return them to you. The choice is yours. Please indicate your choice on the statement of consent.
Your rights under the GDPR (General Data Protection Regulation)
Use the Data Subject Rights Form to exercise your rights as a data subject under the GDPR. As a data subject pursuant to the GDPR, you have the following rights:
- the right to view your personal data;
- the right to demand that your personal data be erased;
- the right to correct your collected and processed personal data or demand that their use be restricted;
- the right to data portability, i.e. your right to retrieve your personal details in form and format in which you supplied them, allowing you to forward them easily to another party.
We will deal with your request within the statutory period set for this purpose and will use the legal means available to us to honour or reject your request. In the latter case we will give reasons for our decision.
If we process your personal data on the instructions of another party that has a valid reason to commission us to that effect, please submit your request to view, erase etc. your personal data to that other party (the ‘controller’).
Please note that we may charge a small fee to cover the administrative costs of your request, depending of the time and effort required.
Loss of your personal data
Metamorfose Vertalingen B.V. has taken measures to minimise the risk of loss of your personal data (a data leak). Should a data leak nevertheless arise in which your personal data are lost and the loss is likely to result in serious infringement of your privacy, we will inform you without delay.
We will make every effort to ensure compliance with and the effective implementation of these regulations. Should you nevertheless feel that we have failed in the proper implementation of this Privacy Statement, you may submit a complaint with our Privacy Officer, Fester Leenstra.
Data Protection Authority
If you are dissatisfied with the way we handle your privacy, you may also turn to the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).
Metamorfose Vertalingen B.V. reserves the right to adapt this Privacy Statement to recent developments in connection with the GDPR. Our website will always feature the most recent version of our Privacy Statement.
Metamorfose Vertalingen B.V.
Date: 20 May 2018