The quality assurance system of Metamorfose Vertalingen was officially certified in accordance with the NEN-EN 15038 standard on 11 January 2011. This standard is published by the Netherlands Standardisation Institute NEN – the Dutch body that promotes the development of European (CEN) and global (ISO) quality standards in a EU and international context.
Metamorfose Vertalingen is a full member of the VViN sector association, the most prominent organisation for translation agencies in the Netherlands. The VViN was set up in response to the need that was felt to unite Dutch translation agencies, also in an international context, in their striving towards permanent quality improvement.
Our KIWA-certificate in accordance with the ISO quality standard for translation agencies provides assurance regarding translation quality and procedures. However, if the translation does not entirely meet your requirements we will be happy to consider your comments and incorporate them, where relevant, into a final version without delay.
Thanks to its meticulous procedures and efficient services, Metamorfose Vertalingen consistently achieves very high satisfaction scores, among new clients as well as our existing relations. Our customers appreciation of our work is reflected in many of their reactions.